The currency selector in the top-right corner of the website allows customers to view and pay for products in different currencies. Ideally, that means you can buy products in your local currency, and not worry about exchange rates. However, occasionally you may find that even when you select a different current, the actual prices are not changing.
1. Check if you have products in your shopping cart. If you have a product in your cart in Currency A (pretend USD), the site automatically locks the currency, and won't change when you select a different currency. Empty your shopping cart and then you should be able to switch currencies.
2. If that doesn't work, you can try to clear your cookies and cache in your browser settings, or opening the site in a different browser. Sometimes your preferred currency is stored in your cookies, and clearing that allows the site to switch to a new currency.
3. If that still doesn't work, email us at hi@joyya.com and we'll work to get your issue resolved