Joyya Help

About Joyya 0

About Freeset 0

Your account 4

• Changing account details
• I'm having trouble accessing my account?
• How do I create an account?
• How can I access or edit my data?

Testing Folder 0

Ordering Information 4

• Do you accept back orders?
• How does the Made To Order process work?
• What are typical lead times?
• What are your standard Terms & Conditions?

Your order 1

• Tracking your order

Factory & Supply Chain 6

• Where are Joyya products made?
• Why does Joyya sometimes outsource production?
• Where does Joyya source raw materials from?
• How is Joyya's fabric dyed?
• What is Joyya's in-house production capacity?

View all 6

Joyya Tees & Apparel 2

• What fabrics are used in Joyya tees?
• What are Joyya's standard tee colors?

Joyya Bags & Woven Accessories 4

• What cotton fabrics are used in Joyya Bags?
• What jute fabrics are used in Joyya Bags?
• What are Joyya's standard canvas & sheeting colors?
• What are Joyya's standard jute colors?

Joyya Printing 3

• What type of screen printing does Joyya do?
• Can Joyya do DTG printing?
• What kind of inks do we use in our prints?

Other Production Topics 3

• What are Pantone colors and how are they used?
• Does Joyya guarantee exact color matching on fabrics & prints?
• Can I get fabric swatches?

Shipping Logistics 2

• Where does Joyya ship from?
• What shipping companies does Joyya use?

Delivery Timelines 1

• How long will delivery take?

As a Business 5

• How does Joyya's Business create impact?
• Our Commitment to a Good Earth
• What certifications does Joyya have?
• Why does Joyya focus on hiring women?
• What % of our staff are women?

Samples 2

• Can I order samples?
• Can I return samples?

Customization Rules 5

• Can I get my product made in a custom color?
• Can I get a standard product made using a custom fabric?
• Can I customize the dimensions of a product?
• Can I use custom labels or swing tags on my products?
• Are there any MOQ's I should be aware of?

Care Instructions 2

• How can I wash my Cotton Tote Bags?
• How can I wash my Jute Bags?

Wholesale Account 2

• How do I sign up for a wholesale account?
• How can I become a Joyya distributor?

Website Issues 1

• The prices on the store don't change when I select a different currency

General Conduct 0

Policy Appendix 0

Policies 0

Procedures 0